Customers are eligible to return delivery items and receive a full refund. Customer Service must be notified within 48 hours of delivery. Goods must be returned within 15 days of receipt date. Shopping confirmation and customer ID card copy must be presented

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All returning items must be received in their original condition (new, unused and free from damage)

In cases of incorrect or defective items being received as a result of Esenmaldives, you may request a replacement or a refund for your purchase within 24 hours of delivery